BASE OPERATIONS AT PAGE FIELD RANKED AMONG TOP FIXED-BASE OPERATORS IN INTERNATIONAL SURVEY
FORT MYERS, Fla. (April 22, 2013) – Base Operations at Page Field received recognition for being rated in the top 30 percent of fixed-base operators in a prestigious international survey conducted by Aviation International News (AIN). The 2013 FBO Survey is conducted annually and asked pilots, flight attendants and dispatchers to provide feedback on the level of customer care at individual business and general aviation service providers throughout the Americas. This is the first time that the Lee County Port Authority FBO has been recognized in the AIN survey.
AIN conducted the online survey to qualified subscribers and asked them to evaluate FBOs they visited the previous year in four categories: line service (fueling, towing, storage and crew support); passenger amenities (customer service, waiting areas, arrival greeters and assistance with baggage); pilot amenities (rest areas, courtesy cars and hotel reservation services arranged by customer service representatives); and facilities (friendly and functional building, aircraft hangar space and aircraft ramp parking).
Aviation International News (AIN) is a widely respected monthly trade publication covering news, features, special reports, aircraft evaluations and surveys on business, commercial and regional aviation worldwide, and a twice-weekly electronic newsletter. AIN has been conducting surveys and providing industry reports on service since 1981. The 2013 FBO Survey includes fixed-base operations in the U.S., Canada, Mexico, South and Central America and the Caribbean.
The Lee County Port Authority operates Southwest Florida International Airport and Page Field in Fort Myers. Page Field provides services to corporate, commercial and private aviators through their business arm, Base Operations at Page Field. For more information, please visit www.BaseOperationsFMY.com.